Universal Orlando Resort™ The Official App

by NBCUniversal Media, LLC


Travel & Local

free



Explore Universal Orlando® Resort park maps, ride wait times, dining, and more!

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Whether youre still planning your trip or already here, the Official Universal Orlando Resort™ App is the ultimate must-have. Its free to download. Before and During Your Trip, Its Easy To: FIND EVERYTHING YOU NEED• Get detailed, interactive maps of the theme parks, Universal CityWalk™ and the on-site resort hotels.• Check ride wait times and show times.• Find dining venue menus.• Use filters to find and sort by park, ride type, shows, dining and shopping.• Locate all restrooms, including family restrooms.• Set a parking reminder to find your car by section, level and row. PLACE YOUR MOBILE FOOD & DRINK ORDER• Browse the menu and place your order at select locations from anywhere in the park• Let us know when you are nearby and we will prepare your order• Pick up your order and continue to enjoy your visit GET READY TO RIDE• NEW – Get a place in the Virtual Line™ and get your return time for select attractions.• NEW – Universal Play™ lets you enjoy interactive experiences, games and trivia about the rides. Check it out via the Supercharged Network in Fast & Furious – Supercharged™ or through the left navigation menu during select times. MAKE IT YOUR VIRTUAL WALLET• NEW - Pay with Universal Pay - Universal Pay is a completely contactless and simple way to pay with your virtual wallet while in-park.• Purchase park tickets, Universal Express™ Passes and Universal Dining Plans.• Create an account to easily access your purchases and redeem with a scan.• Set up your TapuTapu™ wearable as a payment method while in Universals Volcano Bay™. CREATE A FAVORITES LIST• Mark your top rides, attractions and more.• Use it as your own personal "to-do" list.• Get accurate wait times for all your favorite rides and attractions in one place.• Set alerts for low wait times and show start times.• Get a customized map view to find your way. ALWAYS BE IN THE KNOW.• Stay up-to-date with in-park notifications on attractions and schedule changes.• Get location-based announcements related to the park that youre in.• Find out about special offers and special events. Plus, its easy to stay connected when youre at the resort with free WiFi throughout the parks and Universal CityWalk™. NOTE: Continued use of GPS running in the background can dramatically decrease battery life. Do Not Sell My Personal Information: https://www.nbcuniversal.com/privacy/notrtoo?brandA=UO&intake=Universal_Orlando Privacy Policy: https://www.nbcuniversal.com/privacy?brandA=UO&intake=Universal_OrlandoCA Notice: https://www.nbcuniversal.com/privacy/california-consumer-privacy-act?intake=Universal_OrlandoWe’ve continued working hard on The Official Universal Orlando Resort App. Here’s what’s new in this release:· NEW Homepage – Now featuring more fun and exciting content than ever! Plus, quickly access the Virtual Line, Mobile Food & Drink Ordering and more right from the homepage.· NEW – Universal Pay – Now you can make contactless payments when you’re in the parks - just use your virtual wallet.· Bug FixesHave feedback, or need some help? Send us a tweet using the hashtag #AskUniversal

Read trusted reviews from application customers

Definitely needs better navigation...

Christina Cameron

Good app, but 2 annoyances. None of my MC or VISA is accepted, so mobile ordering is not possible. No reason for failure, cards are in use with gpay and offline. App does not remember the chosen park, need to set filter again and again.

Jan-Willem Jonker

A jack-of-all-trades app, but master of none. I think they had to many good ideas to get into this app, but they could not execute most of them. The only thing that worked was the wait time. Placing orders and even paying from this app is a hit or a miss. I could not get the interactive map to work and tried two phones. How can one locate places, suchs as restrooms, if the map does not know where I am?

Jose Salce

So buggy. Tried to add a payment method and it kept saying my cards expiration date needed to be "beyond the current month or after" which doesn't make any sense because my card expires in 26 and last time I checked its 22! I guess I won't be giving them any more of my money since my perfectly valid credit card isn't good enough for them 😉 Hire a consulting team to fix Universal's TERRIBLE app and equally terrible website!!! There are so many out there that can actually make it work 👎👎👎👎

Irene Gutleber Esposito

Terrible. Can't add an international credit card to wallet on this app. All international visitors are unable to use mobile order. What a joke. Not a problem for Disney. Much smoother experience with their app.

Stephen Barry

Impossible to use effectively, wait times wouldn't show consistently. Terrible organization I'd you could even call it that. Basically useless.

Irene Michel

Works better than I expected.

PS

I had no issues with the app for the 3 days I used it. The wait times and location services were 100% accurate. App helped out a lot!

Renaldo Gordon

My app doesn't have the virtual line feature, as mentioned on the website.

Jessica Lattimore

Universal Orlando resort is one of the best vacation spots in the entire United States, however this app is one of the worst apps I have ever tried to use. So many usability issues could be solved if they would just do some testing with people actually in the park trying to figure out things. For example, wait times on this app is completely useless. I can look at a map of you but then I have to tap on each one to figure out what the wait time is, and no way to filter out things. SIGH.

Jennifer Warf